Some program options are only available to the moderator of the room and may be 'grayed' out or simply not visible to other users.

Click the necessary menu to receive detailed information about it:

File Menu
Browser Menu
Text Chat Menu
Web Cam Menu
View Menu
Help Menu
Questions and Answers (FAQ)

 

File Menu:

Log in — Left click to log back into the conference room after using the log out option.

Log out — Left click to log out of the conference without actually closing the software down altogether.

Exit — Left click to exit IntwayConference software completely.

Options — Left click to open the Options menu dialogue box. There are four tabbed boxes called 'General', 'Information', 'Sounds' and 'Hot Key'. Left click on the relevant tab to see each dialogue box.

'General' Tab. The first box is where your screen name is input (it will be displayed to other people in the room). Screen names can be up to 64 characters in length. The next box is where your moderator password is input if you have one. If you are not a moderator, please leave this field blank. You can also choose program language interface in the drop-down menu at the bottom.

'Information' Tab. Here you can fill out a user profile. The top two boxes allow you to input your first and last name, the box below is where you can input your regular contact e-mail address. Below that you can type in the URL for your main website if you have one, and its description (it is also possible to add a brief description to explain your business and introduce yourself). If you do not have a web-camera, you can upload a photo or logo, which will be visible to other users. Click the link and choose the file on your computer which will be used for this. Finally, at the bottom there is a check box, placing a tick in this box will allow other users of the room to view these details by using the View details option from the Members menu.

'Sounds' Tab. Here you can choose to enable or disable any of the sounds you hear in the software, such as the sound for when someone enters or leaves the room. All the sounds shown in the list you see here, can be enabled or disabled using the check box. You can also listen to any of the sounds by pressing Preview button.

'Hot Keys' Tab. Here you can the change your Talk button to whatever F1...F12 key you like, and change key sequence "Ctrl + any key" for hiding the main window.

'Proxy Settings' Tab. Experienced users can modify the settings of proxy-server here.

back to top

Browser Menu:

The browser in IntwayConference operates in much the same way as Internet Explorer. Note that when you view or change pages in the browser window, only you will see the changes you make. The exception to this is when a moderator uses the synchronize option, in which case the browser content will change for everyone in the room and display the same page that is currently in the moderator's browser window .

Favorites — Left click to add the current web page URL to your favorites list, or manage the list itself.

Back — Left click to return to previous web page in the browser window.

Forward — Left click to go to next web page in the browser window.

Stop — Left click to interrupt and stop the browser when loading a web page.

Refresh — Left click to refresh a web page in the browser window.

Home Page — Left click to return to the home page set by the room's owner.

Clear History — delete history of previously visited web pages.

 

back to top

Chat Menu:

From the chat menu you can configure the settings for the text chat area which is at the bottom of the screen.

Private messages — select the user for private chat .

Save as — Left click to save the contents of the text chat area to your hard drive.

Options — Left click to open the main text chat area options dialogue box. Here you can select the font style for the text chat area and the colors you wish to have for text and background. When you have finished making selections click OK to confirm.

Show date. Shows message date.

Show time. Shows message time.

New window for private message. When this option is selected and you get a private message from someone, the message will open in a separate window.

Show "Sign-In/Sign-Out" messages. Notifies you when users enter or leave the chat.

back to top

Web Cam Menu:

From the Web Cam menu you can configure the settings for the web cam feature, also enable or disable the web cam in the conference.

In order to keep the voice quality clear and crisp the web cam will turn off once a room has more than 20 people in it.

When you have a web cam connected to your PC and you have this option enabled, you will be able to view the web cam image of the person currently speaking in the room. The person currently speaking will appear at the bottom of the members list and have a small speaker icon to the left of their name. Anyone who tries to speak at the same time will be placed in a queue and their names will appear in order below the current speaker. Your place in the queue is also denoted by a number on the speaker icon next to your name.

View Menu:

       From the view menu you can select if you want the Status bar to be visible or not.

back to top

Help Menu:

Contents and Index — Left click to access the help files.

Home Page — Left click to return to the browser home page.

About — About this software.

back to top

Questions and Answers

 

Questions and Answers about using IntwayConference

Q. How do I enter a room?

A. Once you have the software installed on your PC, you will find a shortcut icon on your desktop. Using the left mouse button, double click to launch the software

Attention! If a new version of the software is available, then it will be downloaded automatically at this point.
Before you can enter a conference room you will be asked to login. It is advised to enter the screen name in the following format "name, city", e.g. "John, New York".
You will also see a box where you can select which room you wish to enter. When you are finished click OK to enter the room you have chosen or Cancel to exit.

Q. How to use the program?

A. Menu options —- along the top of the screen there are main drop down menus used to select options and configurations for the room..
Work area — this is the main display area and shows either a browser window or the built in whiteboard.
Text Chat area — this is where you can type in your text messages to other members in the room, either publicly, or privately depending on what the room moderator allows.
List of Conferences — this displays the rooms currently available for you to enter, though some may only be accessible with the correct password.
List of Members — this panel shows the names of the members currently active in the room. If there is a moderator in the room his/her name would be highlighted in blue text.
Speaker Web Cam — this area displays the web-cam image of the person currently speaking. This can be switched on and off by the moderator, and is usually only used for small groups that are on high speed connections with suitable PC specifications.
Audio Controller — this area allows for the setting of microphone and speaker volumes and includes the all-important Talk button.
Status Display — along the bottom of the screen you will see info about your connection and other status info.

Q. Help, I do not hear anything!

A. When a member of the room is talking, you will see a small speaker icon appear to the left of their name and they will be at the top of the list of members.
If you see this and yet cannot hear anything, then check your speaker settings. You may also need to check your speaker settings for your sound card too. This can usually be done via Windows ‘Control Panel’ Also check your microphone volume and settings here too.
If you still cannot hear anything then try logging out of the room and back in again. In most cases logging out and back in again will resolve this problem.

Q. How do I speak in the room?

A. When you first enter the room, at an appropriate time, ask another member of the room if they can hear you ok, to test your microphone. Adjust the microphone volume up or down depending on the response you get using the sliders on the audio controller.
To speak in the room, hover your mouse pointer over the Talk button located in the bottom left corner. Click and hold the left mouse button to talk and let go when you finish. It is advisable that you click a second or two before you speak and likewise release it shortly after you finish. This is particularly important if you are on a very slow dial-up connection as some small latency can occur. This is normal and is purely a limitation of slow connections, however this rarely affects the overall quality of speech from such connections.

Q. How do I use the text chat?

A. The text chat is very easy to use. Text chat area has three sections. The main viewing area, the enter message box and the ‘private message to’ selection box.
Left click the mouse in the ‘your message box’ at the bottom of the main text chat area. You can now type your message here. When you want to post your message, left click on the ‘send’ button or hit the enter key on your keyboard. You will see your message appear in the main text chat area. When another member in the room replies, you will see the results in the main area too.

The text chat window can be made bigger or smaller depending on your preference and can also be minimized or completely disabled by the moderator of the room. To adjust the window size, hover the mouse pointer over the outer edge of the text chat area until it changes shape. It will look like a line with two small arrows either side. When this happens click and hold the left mouse button and ‘drag’ the window to the size and shape you wish by moving the mouse. When you are done just release the mouse button.

Q.How do I send a private message?

A. Private messaging may be enabled or disabled by the moderator. If it is available, you can left click on the small arrow next to the ‘private to’ box and select a member from the drop down list to send a message to.
When you have selected a name, you then send a message in the usual way by typing in the ‘your message box’ and clicking ‘send’ or hitting enter on your keyboard.

Q. When I launch IntwayConference, the OK button is grayed out in the Login box. How do I connect?

A. Uninstall and re-install the software as per the instructions above. This happens when a major change has been made on the software and it requires a complete re-install.

Q. My TALK button and text area are grayed out! What is wrong?

A. Simply log out and try to log back in a few seconds later until you get a "good" connection. If you absolutely cannot get a "good" connection try to disable Windows XP firewall or other similar programmes.

Please respect the integrity of the conference room and maintain basic etiquette, otherwise you may be ejected from the room or even permanently banned.

Technical Questions and Answers

Q. What operating systems are supported by IntwayConference?

A. IntwayConference supports Windows XP, Windows 98 or Windows 98 SE.

Q. Error: 'The Audio/Video conference software was not installed properly. Please launch the installation process again'.

A. Remove all instances of IntwayConference from your PC including add/remove programs and reinstall software.

Q. Getting this error message trying to connect to conference room: !ROOMS SERVER WAS NOT FOUND

A. This could be caused by different things, like server maintenance, upgrades and more and is just a temp problem.

Q. I get an error message indicating it was not possible to enter or create a second room.

A. Close down all open conference rooms, then start to open a room, but do not enter the room, click cancel, the click file, options, and check the box to allow multiple rooms, then you will be all set.

Q. Error Title Bar Says: Conference, V4.1 Message Says: Access violation at address 00543CD9 in module 'conference.dll'. Read of address 000000C.

A. Try uninstalling, downloading a fresh copy and re-installing the software. If you are still getting this error, please give us full specs on the PC you are using (speed, OS, network, internet connection, etc).

Have a good conference with IntwayConference!

Back to top | Main page